Seriously need help...extended warranty

[kelvinyhm]

Someone called me from Ford Alto asking me time to service my car. I told them I've serviced it at Rockdale because they are close (Ford Alto). The lady told me they are not close and I have voided my warranty as per contract of the extended warranty. I told her thats not fair because I search the website and I cannot see Ford service centre or any Ford in Alto anymore (which they used to be there). She said I cannot do anything but they will continue to void my extended warranty.


What can I do? Is my intention to service at Ford Alto but I thought they were gone so I ended up service at other Ford centre. I think is not fair as I've paid around $1.6k for extended warranty. I felt so ripped off. Firstly I was shocked and disappointed that Alto Ford gone initially because I got my first 1000k service there and I like it there near my office.



Can someone advise? Urgent... sob sob



(posted in other forum too)