New Focus (Quality Issues)

[MADDER]

Originally Posted by focuslxsilver

Looks like l am in the market now for a new car.. maybe get a vw golf tdi

It's a real pity that you've had to go through all this crap. I would suggest both Ford and the dealer are accountable for the state of the car, despite any finger pointing. There is no doubt that the transporters do treat the cars poorly as well as the dealers. In this case the car may well have left the factory sub-standard and been further damaged during shipping, holding, trucking and display.

I inspected my ute soon after it got off the truck. One alloy had already been badly scraped. Another XR6 sedan had massive front panel and bumper damage. Do you think the dealer would send it back? And if they did do you think Ford would assume responsibility? It would be buck passing to the point that nobody was guilty.

I have unfortunatley read of similar experiences in relation to the Golf though. In one case the car would seem to have arrived damaged and it got patched up locally as there is no way to send it back. Got delivered to a customer that didn't find out til sometime later when they noticed some crook alignment. A VW forum has a thread of Aust delivered cars that have surface rust already in ridiculous places. This is something that can't be blamed on the dealer.

Anyway well done for taking the time to inspect the car, standing your ground and not accepting delivery!

Good luck with whatever you finally decide upon.