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The Pub For General Automotive Related Talk |
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09-10-2006, 10:08 PM | #1 | ||
Girls! Drink! ****! ****!
Join Date: Jun 2005
Location: Blue Mountains
Posts: 428
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Whats the go with this guy, sticks a blue BA ute out the front of the General Admission gates of Mt. Panorama.
On this ute was a big banner and magnets plus a rear window sticker saying things like "Lemon by Ford". His reasoning, it needed the attention of Ford Service a shed load of times. No other reason. Spoke to Mr. Dissallusioned Ford dude and he told us the motor and tranny were fine and nothing else. Needless to say on Sunday afternoon, the magnets and banner were stripped off with the words richard cranium written on the rear panel with permanent marker.
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Automatic Driver and I'd be proud of that fact, only if I weren't so lazy. 1993 ED Fairmont Sedan - I6 - Colbalt Blue - XH Snorkel - Superlow Kings Springs and KYB Shocks - Cross Drilled and Slotted DBA front Discs - 18" pre-AU GT-P Alloy Wheels - Ford Original Bootlid Spoiler |
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09-10-2006, 10:12 PM | #2 | ||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 3,910
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Have you ever owned a B series car and dealt with ford services recently. That might help explain his actions...
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09-10-2006, 10:17 PM | #3 | ||
Banned
Join Date: Mar 2005
Posts: 2,516
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Just got back from Bathurst. I saw this car and was told that the owner is a Holden stooge. Anybody willing to sponsor me next year so that I can put a VE Commodore in the same place with lemon stickers all over it?
FF |
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09-10-2006, 10:17 PM | #4 | |||
BOSS 5.4L Enthusiast
Join Date: Aug 2005
Posts: 21,946
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Bit of an idiot to take it to a place like bathurst with anti-anything Ford or holden on it!! |
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10-10-2006, 12:49 PM | #5 | |||
FF.Com.Au Hardcore
Join Date: Jan 2005
Posts: 3,918
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Quote:
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10-10-2006, 09:49 PM | #6 | |||
Regular Member
Join Date: Jan 2005
Location: In a house
Posts: 498
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Quote:
: :thebirds: |
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09-10-2006, 10:25 PM | #7 | ||
FF.Com.Au Hardcore
Join Date: Apr 2005
Location: Canberra
Posts: 13,488
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Well would probably be the best place to do it publicity wise!
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09-10-2006, 10:26 PM | #8 | |||
Moderator
Join Date: Jun 2006
Location: Foothills of the Macedon Ranges
Posts: 18,631
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Absolutely no stuffing me about like I have had previously with other brands. I can actually talk to them about various issues, and they are very knowledgeable. |
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09-10-2006, 10:29 PM | #9 | |||
FF.Com.Au Hardcore
Join Date: Jul 2006
Posts: 760
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He has a point |
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09-10-2006, 10:31 PM | #10 | |||
Flat floor shifter
Join Date: Jan 2005
Location: swappers xing
Posts: 504
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Yes l have and got just as far with there "customer service" center as the dealers hence the move back to an au. Poor place to do it when there are so many ford fanatics though but like me fords crap treatment leaves little option apart from to never buy a new ford again. |
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10-10-2006, 02:55 PM | #11 | |||
Lucifer's Angel
Join Date: Dec 2004
Location: Sydney
Posts: 5,282
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Had 4 very minor issues fixed with no fuss, and even when I forgot about getting it serviced on time they've accomodated me.
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SINISTER BA XR6 Blueprint, manual, 4490's, Redback 2.5" dual exhaust, BA Typhoon rims, tint, fog light covers, BF tailights, blue illuminated window switches, Ghia bootlid carpet, lower grille, FPV door spears, steering wheel & interior bits, XR6T + F6 intake, K&N filter, Typhoon spoiler, tuned, sway bars, custom angel eyes & plates..YUM!
If there's one thing guys in Holdens hate more than being beaten by a Ford... It's being beaten by a girl driving a Ford |
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10-10-2006, 03:00 PM | #12 | |||
beep beep
Join Date: Dec 2004
Location: Melbourne
Posts: 1,971
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Quote:
CRC aren't much better taking weeks upon weeks to accept that a dealership has failed to accept customer service responability, then more time to accept your list of faults, and then even more time to find TIME AGAIN to have the car looked at. All the time you have a regular business/work/life to run based around the function of a BRAND NEW CAR UNDER NEW CAR WARRANTY. It has been said many times, that service departments can do minor faults and servicing (oil change and tyre rotations) but thats it. Warranty work? What's that?
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Nothing to see here, move along, move along... |
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09-10-2006, 10:16 PM | #13 | ||
Join Date: Dec 2004
Posts: 9,292
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LOL...what would you expect to happen when your at a place full of Ford Vs Holden.
he's lucky the car didnt get more damaged than it did (not saying it deserved it or should have been) but seriously what did he expect to achieve by it? did he think some high ranking Ford manager would see it and give him a new car? come on...theres proper channels to sort this stuff out. |
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09-10-2006, 10:50 PM | #14 | ||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Perth
Posts: 1,557
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That'd be this 1. I saw it there and was talking to a guy who is in marketing at Ford who organised the drivers parade lap we did at bathurst and we both agreed, for what it was worth, they would have been better off taking the guys car back and replacing it than having that kind of publicity at the main public gate at bathurst!
My ute has been back in almost as many times and had almost as much stuff replaced, but its all been done, and relatively pain free. Such is life, i dealt with it, i didnt cry about it. By the end of the race on sunday people had written all over it in the dust saying how stupid he was and someone wrote ****er with black texta on the rear quarter!! Ha |
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09-10-2006, 11:15 PM | #15 | |||
FF.Com.Au Hardcore
Join Date: Sep 2005
Location: Brisbane
Posts: 3,568
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Quote:
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09-10-2006, 11:22 PM | #16 | ||
Come fly with P.S.I...
Join Date: Feb 2006
Location: Geelong
Posts: 763
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What a fricken tossa, he belongs in the other brands camp....
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FG Turbo ute..lowered,20's Turbosmart Bov,Plazmaman piping,Flash tune coming...
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10-10-2006, 12:51 PM | #17 | |||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 665
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This is not a shot at Ford either as they maybe at least trying to the right thing by this customer as well. The world is certainly littered by factory built lemons from all manufactures and Australia is no exception and as soon as this Country adopts something like the US lemon laws the better it would be for everyone. As everyone knows, Toyota is a big time player in the US (after two trips to the US it seemed that every second car on the road was a Camry) and we get those same designed cars in Australia as they do in the US. Toyota already plays by these rules and it shows up on the quality and reliability of their cars even a decade later, even if they are on the boring side. |
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10-10-2006, 10:14 PM | #18 | |||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Perth
Posts: 1,557
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Honestly mate, the only reason most of my problems were fixed relaitively pain free is because i knew a mechanic at the dealership, and the service adviser he worked under was a real no bull crap kind of guy. I got on well with him and he always went in to bat for me instead of just accepting what he was told to do. After he moved up to be the BMW service manager, and the mechanic moved up to Jaguar i had nothing but trouble again. Ute was off the road for over 3 weeks while the diff was being sorted out last time, and i only got anywhere with that from spending an hour a day on the phone. Here's a list of stuff i've had done to mine. Ha. Here Goes. - Drivers Seat belt not retracting, cleaned 3 times, replaced once - Passenger seat belt not retracting, cleaned once, replaced once - New tonneau cover, stitching all fell out - Water pump o rings every service - Brakes machined 4 times - Rotors and pads all replaced - New exhaust system, cat back - New LSD Center x 2 - New LSD complete rear axle assembly including center x2 (so 4 diffs all up) - LHF Wheel Bearing - Manifold gasket - Plastic covers between drivers door and little rear side window replaced twice - Headlight globes x 2 - Driving Light globes x 2 - New ICC unit as disc 6 would neither play nor eject - New throttle body - New IAC Valve x 2 - Boot around gear selector replaced twice - New cup tray x 2 - New rear shocks, (squeaky) - Hand brake mechanism adjusted twice - New ecu - Lots of driveline clunk - The latest LSD was back to being a single spinner within 5 days - Power steering oil cap replaced If you count them up, including the miltiple items i'm well over 30 items in 100,000km. Some of them i fought for, some of them i didnt. all of these items were fixed under warranty. Only problem items were the diffs. Longest was 8 weeks. Shortest was this one, 3 weeks and the car was still driveable with the other 3, this time it wasnt. 3 weeks is a long time to go without your car! I'm happy because i love the car, and i won all of my battles. If i hadn't, and was getting no where i would be looking at options maybe not quite as extreme as this but i feel the guys pain. I'm not unrealistic with my expectation of what the car should be, and quite willing to admit it does get used and abused with work. I know a bloke who built with metricon and they stuffed up a list of things on his house and put him off and put him off and did nothing to fix it. So on the day they opened their new geelong display homes he went and stood on the footpath with a sign. Not the kind of publicity you want with so many people around over maybe 5 grands worth of stuff that they had mucked up in the first place. They threatened to call the police, who could do nothing anyway because he was on the footpath. They ended up calling 1 of the directors who agreed to get rectify his problems if he left. He did, and they were at his house on monday morning fixing the mistakes. Sometimes it takes extreme measures to be taken notice of. He could be a whinger, but i've had 1, and been there and experienced a troublesome BA and substandard explanations and service. Don't label him until you know the full story. I agree that there are lemons in all makes, but if it is, it should be dealt with appropriately, not just left at 'sorry mate, you got a lemon'. nor should he have to sell it and lose money because he got a dud. |
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11-10-2006, 10:58 AM | #19 | |||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 665
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It is also not good enough for you to have to spend an hour of your time each day trying to get warranty work done. If that was the dealership chasing you to get building warranty work done, they would have probably billed you for their time as well. Three weeks for a diff problem to be sorted out, my god I hope the paid for a rental. Our BA one tonne was of the road for just one day when they replaced the diff in ours. It sounds like the mechanic that helped you at your dealership is a good bloke who understands right from wrong, He would have been a real asset to the Ford dealership service department. I hope he is doing well where he went to and does not just become disillusioned with the system either. |
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11-10-2006, 11:59 AM | #20 | ||
It's Clobberin' Time!
Join Date: Sep 2005
Location: SEQ
Posts: 166
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You don't go to that much effort to draw attention to the car if you haven't had a shocking time trying to get it repaired under warranty etc.
Manufactures enevitably have a lemon roll off the line at some time. It depends on the dealer whether it gets fixed or not. I saw the same thing two years ago at Bathurst. Falcon with 'Lemon' signage all over it. What better place to air your frustration than at THE biggest domestic motorsport event off the year. It's designed to embarrass Ford, not to make the guy who owns it look like a knob. He's spent good money on a car that hasn't lived up to what he believes it should have, so shout it from a mountain top. It won't fix his problems. Ford (or the offending dealer) hasn't, but he feels better about letting everyone in on the fiasco. It works because WE are talking about a 'lemon' we knew nothing about a week ago.
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Owner/Driver of: 2009 Velvet FG G6E Former Fords: 2003 Blood Orange BA XR8 1993 Winter White XG S Ute |
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11-10-2006, 09:57 PM | #21 | |||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Perth
Posts: 1,557
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Quote:
My troubles were not with the dealer as far as the diffs went. Dealer was happy to do them, and the work was done fast and to a high standard twice, 1 time i picked it up and it had been assembled wrong. Bent caliper bolts, big gouges out of the rotors and the car wouldnt drive, back wheels locked. I fired right up, demanded a car on the spot as they wasted enough of my day as it was and said i'd pick the car up with new caliper bolts, rotors and anything else they broke. The rest of the time was fords slack service, and the guy i was dealing with at customer care had a real attitude. They said under the conditions of my warranty they do not offer a car to drive but i could negotiate 1 with the dealer. So basically for the dealer to lend me a car they would be out of pocket because a part Ford supplied broke. So the dealer wouldnt come at it. Your diff might have been changed in 1 day, so was mine, but the 3 weeks was firstly negotiations as to weather it was going to be done under warranty or not which was approved for a new center. Trailered the car to the 3rd party repairer that the dealer subbied it out to. They pulled the center out and discovered it was a lot worse than first thought and needed a complete rear axle assembly. Problem 1, because the job description had changed, it had to go through the entire approval process again, problem 2, everyone had part numbers for individual parts, but none for the entire assembly. It took 4 days for Ford to provide a part number! Then it had to be ordered, delivered to the dealer, checled and then delivered to the 3rd party repairer. He was livid because he only has 3 hoists in his workshop and my car was on 1 for 2 weeks. Other diffs took so long because the LSD's were hard to get straight away. But basically the usual story is the dealer giving people the run around, in my case the dealer has always done me right, and i've been screwed by FORD themselves. Just makes me wonder how much differently i had have been treated if i had bought a fleet of 6 or 8 cars and turned them over more often! |
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09-10-2006, 10:54 PM | #22 | ||
FF.Com.Au Hardcore
Join Date: Sep 2005
Location: Belmont, WA
Posts: 1,301
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I think I have seen this guy on Today Tonight
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09-10-2006, 11:01 PM | #23 | ||
Solution Was Boost 4?, 6 & 8
Join Date: Dec 2004
Location: Melbourne
Posts: 23,624
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Attention seeker why else would you park it there and put that crap all over it, how will he ever sell it..
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AUTOTECH TUNED EDELEBROCK CHARGED 2017 GT Mustang Plenty of RWKW |
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09-10-2006, 11:36 PM | #24 | ||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Perth
Posts: 1,557
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I'd really like to know the full story on this.
Think there is a lot more to it than meets the eye. |
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09-10-2006, 11:40 PM | #25 | ||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 3,910
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Is that a black XR8 with white body kit in that pic or just the sun reflecting? If so they should be shot!
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09-10-2006, 11:56 PM | #26 | |||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Perth
Posts: 1,557
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I'm pretty sure that was just a reflection from the sun, but there was a black xr in the car park with candy apple red skirts and the sides of the spoiler where it slopes down, and i think highlights in the front bar. Each to their own, but not for me. |
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10-10-2006, 12:21 AM | #27 | |||
Grange killer!!!!
Join Date: Mar 2005
Location: IN THE GARAGE
Posts: 2,145
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Sound more like a Holden fan hired the ute for the weekend to give Ford a bad name!
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Quote:
INSURED BY MAFIA. YOU HIT US, WE KILL YOU! FORD FTE AU T-SERIES CLUB OF AUSTRALIA
www.tseriesclub.org |
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10-10-2006, 07:31 PM | #28 | |||
Barra Turbo > V8
Join Date: Jan 2005
Posts: 26,365
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-2011 XR6 Turbo Ute - Lux Pack - M6 - OEM+ -2022 Hyundai Tucson Highlander Diesel N Line |
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10-10-2006, 07:35 PM | #29 | |||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 3,910
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09-10-2006, 11:42 PM | #30 | ||
DJR Fan
Join Date: Jan 2005
Location: Sydney
Posts: 2,575
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There are a few bad BA's out there. You'd get sick of having to take it back to Ford ever month. There is a guy in my area with a silver Merc with Lemons on it with stickers saying "this car is a lemon."
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