Quote:
Originally Posted by BENT_8
This is what I was told today by Aus Energy.
Everything has been done and submitted but Origin have dropped the ball.
I've since lodged a complaint with the Energy Ombudsman who has opened a case with Origin.
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Best thing you have done is lodge a case with Ombudsman.
They will get to the bottom of this, also they dont take kindly to retailers delaying these type of requests as the rules are very clear about timeframes.