Ordered my groceries with Coles Online on Monday. With Covid putting strain on this service, the next available time for delivery was 7 days time (tommorow). That's fine, I understand.
Logged into my account tonight add a few items to the order. In the process of doing that, the order becomes a new order and my place in the delivery schedule cancelled.
What a stupid, stupid, stupid system.
And good news, Coles gets to keep my $200 in their account all this time and will take 5 days to be refunded.
Only option is to re-submit my order and wait another 7 days or actually go and get them in person, potentially exposing myself to the Covid.
What should have been a simple and convenient service has turned into a baffling and stressful process.
VERY VERY ANGRY CUSTOMER! GET F..KED COLES
