I have had a nokia N97 since july 2009, got it a week after it came out in Aus. Now when the phone was around 10 months old, it stopped charging, I took it back and they sent me a new phone. I ended up taking the phone back another 4 times because of the same issue. Each time they sent me a new phone. It was not my charger, because i bought 2 new chargers and tried a friends for each phone. So I currently have the 5th N97 and it is ok now apart from when being charged and it gets knocked it stops charging. ARGHHHHHH. When I took it back to the shop, the Optus guy said that these phones were bad and they stopped making them after a few months and replaced them with the N97 mini. So I feel your pain.
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